Privacy Policy

Privacy Policy

Last Updated: October 13, 2026

This Privacy Policy explains how Vomessav, operated by Shaanxi Zhuochao Liyi Shijun Technology Co., Ltd., collects, uses, protects, and manages personal information when you visit our website, purchase products, contact customer support, or interact with our online services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide

When you place an order, contact us, or use our services, we may collect information including:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Shipping address
  • Order details
  • Customer service communications
  • Return or refund information
  • Other information you voluntarily provide

Payment information is processed securely through authorized payment service providers and is not directly stored by us.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser information
  • Device type
  • Operating system
  • Pages viewed
  • Website activity
  • Shopping and checkout behavior
  • Cookie identifiers
  • General network information

We may use cookies, analytics tools, pixels, and similar technologies to help operate and improve our website.

Information From Third Parties

We may receive information from third-party service providers that help us operate our business.

These providers may include:

  • Shopify
  • Payment processors
  • Shipping companies
  • Fulfillment partners
  • Analytics providers
  • Advertising platforms
  • Fraud prevention services
  • Customer support tools

Information received from these providers is handled according to this Privacy Policy and applicable regulations.

How We Use Personal Information

We may use your information to:

  • Process and complete orders
  • Confirm payments
  • Arrange shipping
  • Provide tracking updates
  • Handle returns and refunds
  • Respond to customer inquiries
  • Improve website performance
  • Analyze customer preferences
  • Prevent fraud and unauthorized activity
  • Maintain website security
  • Send marketing communications where permitted
  • Meet legal obligations

Marketing Communications

Where permitted by law, we may send promotional emails or updates to customers who have subscribed or provided permission.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our messages.

You may still receive important service-related communications, including:

  • Order confirmations
  • Shipping notifications
  • Account-related messages
  • Important policy updates

Cookies

Cookies and similar technologies help us:

  • Improve website functionality
  • Remember customer preferences
  • Understand website usage
  • Improve shopping experiences
  • Provide relevant advertisements where allowed

You can control cookie settings through your browser. Disabling cookies may affect certain website features.

Sharing Personal Information

We may share personal information only when necessary to provide services and operate our business.

This may include sharing information with:

  • Payment providers
  • Shipping carriers
  • Fulfillment services
  • Ecommerce platforms
  • Analytics providers
  • Marketing partners
  • Customer service providers
  • Legal or government authorities when required

We do not share personal information beyond what is reasonably necessary for these purposes.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system can guarantee complete security.

Data Retention

We retain personal information only for as long as necessary for purposes including:

  • Completing transactions
  • Providing customer support
  • Maintaining business records
  • Preventing fraud
  • Meeting legal requirements
  • Resolving disputes

Your Privacy Rights

Depending on your location, you may have rights including:

  • Accessing your personal information
  • Requesting corrections
  • Requesting deletion
  • Managing marketing preferences
  • Restricting certain processing activities
  • Opting out of certain advertising practices

We may verify your identity before processing privacy requests.

Children's Privacy

Our website is intended for adults.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided information to us, please contact us.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites.

Please review their privacy policies before providing personal information.

Company:
Shaanxi Zhuochao Liyi Shijun Technology Co., Ltd.

Business Address:
Room 412-G187, Unit 2, Building 6, Phase II, Linkong Industrial Park, Airport New City, Xixian New Area, Shaanxi, China.

Email:
service@vomessav.com

Phone:
+86 29 33637619